Compare our live call
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MessageExpressCall answering and message taking for one individual or team. |
MyReceptionistMessages, support and call transfers for multiple staff or departments. |
MyAssistantTailored scripting virtual assistance for unlimited staff. |
My Dedicated Assistant |
|---|---|---|---|---|
| Caller greeting | Personalized | Fully customized | Fully customized | Fully customized |
| List staff or departments | One person or team | Unlimited contacts | Unlimited contacts | Unlimited contacts |
| Collect information from callers | Up to 3 details | Up to 5 details | Up to 15 details | unlimited |
| Warm call transfers | ✔ | ✔ | ✔ | |
| Advise business hours/location | ✔ | ✔ | ✔ | |
| Answer common questions | ✔ | ✔ | ✔ | |
| Scripted questions & responses | ✔ | ✔ | ✔ | |
| Quote fees & take payments | ✔ | ✔ | ||
| CRM input or submit online forms | ✔ | ✔ | ||
| Appointment scheduling | ✔ | ✔ | ||
| 24/7 live chat | 10 | ✔ | ||
| outbound call follow-ups / Reminder | ✔ | ✔ | ||
| Email Support | ✔ | |||
| Calendar management | ✔ | |||
| Social Media Support | ✔ | |||
| Other tasks interacting with your tools | ✔ |
“ Golden Answering Service does a very good job. I have worked with them for over 4 years now and they have always been very responsive and thorough."
“ Great service and very reasonable prices. I love the fact that they charge per call and not per minute. "
“Excellent service would recommend to anyone! "
